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Free
For solopreneurs and entrepreneurs. Your first shared inbox.
Or try our Mini plan?
Free
forever
What's included:
2 seats included2 seats included in the Free plan
100 user profiles included100 user profiles included in the Free plan
Chat widgetChat widget included in the Free plan- Shared inboxShared inbox included in the Free plan
- Contact formContact form included in the Free plan
- Mobile applicationsMobile applications included in the Free plan
- Unlimited conversationsUnlimited conversations included in the Free plan
- E-Commerce integrationsE-Commerce integrations included in the Free plan
Unlimited historyUnlimited history is not included in the Free plan- Omnichannel AI ChatbotOmnichannel AI Chatbot is not included in the Free plan
- Email inboxEmail inbox is not included in the Free plan
- Private notesPrivate notes are not included in the Free plan
- Knowledge baseKnowledge base is not included in the Free plan
- ShortcutsShortcuts are not included in the Free plan
- Customer data platformCustomer data platform is not included in the Free plan
- Routing rulesRouting rules are not included in the Free plan
- WhatsApp Business integrationWhatsApp Business integration is not included in the Free plan
- Internal data AI trainingInternal data AI training is not included in the Free plan
- AnalyticsAnalytics is not included in the Free plan
Essentials
For small companies requiring a full-featured customer support platform. You get all our flagship features.
$95
per month, per workspace
What's included:
- 10 seats included10 seats included in the Essentials plan
- 50,000 user profiles included50,000 user profiles included in the Essentials plan
- Omnichannel AI ChatbotOmnichannel AI Chatbot included in the Essentials plan
- Internal data AI trainingInternal data AI training included in the Essentials plan
- Writing toolsWriting tools included in the Essentials plan
- Email & chat campaignsEmail & chat campaigns included in the Essentials plan
- Knowledge baseKnowledge base included in the Essentials plan
- Omnichannel inboxOmnichannel inbox included in the Essentials plan
- Phone call integrationPhone call integration included in the Essentials plan
- Advanced AIAdvanced AI is not included in the Essentials plan
- Ticketing systemTicketing system is not included in the Essentials plan
- White labelWhite label is not included in the Essentials plan
- Multi InboxMulti Inbox is not included in the Essentials plan
Plus
Best valueFor medium-sized businesses looking for an AI-powered omnichannel customer support software, plus all our features.
$295
= $14.5
only per seat
per month, per workspace
What's included:
20 seats (and more)20 seats included in the Plus plan
200,000 user profiles included200,000 user profiles included in the Plus plan- Advanced AIAdvanced AI included in the Plus plan
- AI classify your conversations automatically.
Topic tags
- Get access to a conversations' summary every time you need to.
Conversations' summary
- Unlock all the data sources you need to create the most advanced AI custom model.
Advanced internal AI data training
- Let your users use AI-powered search to get an answer before they contact your support.
Overlay search
- Your support agents can ask questions to an internal AI chat, trained on your internal data.
Inbox assistant
- Get immediate voice-to-text transcription for every audio message or recorded phone calls.
Voice-to-text
- Multi-inboxesMulti-inboxes included in the Plus plan
- Salesforce CRM integrationSalesforce CRM integration included in the Plus plan
- Stripe integrationStripe integration included in the Plus plan
- Multi-inboxesMulti-inboxes included in the Plus plan
- Team audit LogTeam audit Log included in the Plus plan
- White labellingWhite labelling included in the Plus plan
- custom data retentionCustom data retention included in the Plus plan
- Advanced analyticsAdvanced analytics included in the Plus plan